I fully agree with
Sandra Liu Huang's answer. I'd like to expand on it. I've had the pleasure to work closely with Carol Dweck as her partner in Mindset Works (
http://www.mindsetworks.com).
Research shows that there are two things that are critical to build resilience:
1.- Mindsets, or Beliefs:The growth mindset: The most important belief/understanding is the growth mindset –the understanding of intelligence or abilities as qualities we develop over time– as
Sandra Liu Huang described, because it is foundational to build other key beliefs, know-how and skills, and because it generates resilience. A growth mindset leads to a positive view of effort (vs something only people with low ability need), the embracing of challenge (vs. staying in our comfort zone), and an understanding that growth or success involves setbacks or failure (which directly ties to resilience), as Sandra described.
Relevance: Research also shows that people are more effective and resilient when they believe that the work they're doing is worthwhile, or valuable, or interesting. i.e. they're not doing it because someone is ordering them to do so, but because they believe they have something to gain from it.
Belonging: People are more effective and resilient when they see themselves as belonging to a community that is involved in the desired activity. e.g. a student will persevere more if they see themselves as belonging to the school academic community, or an athlete will be more resilient if she sees herself as fully belonging to a team.
Success: Also very tied to the growth mindset is the belief that one can succeed. If one doesn't believe that one can succeed, then one gives up more easily.
2.- Know-How, or Growth Strategies:Also important for resilience is knowing strategies that help you grow, or overcome difficulties. If some has great mindsets but doesn't know how to tackle a challenge, and after searching he doesn't find effective strategies, he starts developing a fixed mindset, or believing he can't succeed. So mindsets and strategies reinforce one another. We need to know how to effectively manage ourselves, what to do when we encounter a setback, how to go about learning, etc. Knowing the 'how' - things like deliberate practice, self-management techniques, how to foster creativity, etc. - makes the person more resilient and reinforces mindsets. (if you're interested in learning more about 'The How', a great book is
Talent is Overrated, by Geoffrey Colvin.)
What doesn't work:What doesn't work is:
Extrinsic rewards: extrinsic rewards (like money, or "points"...) kills intrinsic motivation. So, when you remove the rewards, the person does the activity LESS than before the extrinsic rewards were introduced. Extrinsic rewards can be helpful initially to jump start a behavior, but they should be removed promptly to help the person build the internal resilience/motivation through mindsets and know-how.
Directly addressing behaviors: What we often do when we want to increase resilience is try to change the behaviors directly, without addressing mindsets or know-how (e.g. ordering the other person to try harder, or tracking the behaviors and focusing on them without any work on beliefs or strategies). Research shows that this is not nearly as effective as focusing on mindsets and strategies (which lead to the behaviors).
A great research literature review that looked at a very broad set of research and concluded the above, in the context of student academic success, is the following:
http://ccsr.uchicago.edu/publica... Here's a TEDx talk I did on the growth mindset:
More resources on how to build a growth mindset, a belief in success and effective learning strategies, at:
http://www.mindsetworks.com/free...