Advertising Policies

We believe advertising on Quora should result in better experiences for people using the platform and positive results for our advertisers. We want your campaigns to reach the right audience and have your products or services be helpful to people. As a result, we have high quality standards for ads and may reject ads that do not comply with these standards. We have the right, but not the responsibility, to review ads for compliance with our standards. However, in all cases, you bear responsibility for reviewing and ensuring all ads comply with our Advertising Policies. Accordingly, we ask you to familiarize yourself with these Advertising Policies carefully.

These Advertising Policies govern all ads that run on the Quora platform. These Advertising Policies expressly are incorporated into the Advertising Terms. All capitalized terms in these Advertising Policies will have the same meaning as in the Advertising Terms.

Business Name Policies

Your ad's business name should reflect the entity you are advertising for. It should not include qualifiers, taglines, or descriptions outside of the business name itself. You may reference the specific product or brand name you are advertising for, and you may include a reference to the corporate structure of your business.

  • Not permitted: Quora, the best Q&A product
  • Acceptable: Quora
  • Acceptable: Quora.com
  • Acceptable: Quora Sessions

Ad Copy Policies

Quora's ad copy consists of the headline sentence (in bold) and body text:

  • Headline Sentence: Maximum of 65 characters. A headline sentence should briefly let people know what your ad is about.
  • Body Text: Maximum of 105 characters. Provide more detail on the product or service you are promoting.

All ads must adhere to our Quora content policies and guidelines. Your ad should be clear, well-formatted, and free from grammatical, capitalization, and punctuation errors. Overall, the general rules for your ad copy are:

  • Do write your ad copy in English only.
  • Do make sure your ad copy is free from grammatical, capitalization, and punctuation errors.
  • Do not include links in your ad copy.
  • Do not use profanity.
  • Do not include sexual-related content in your copy.
  • Do not use provocative or shocking language, or create misleading expectations in your ad copy in order to attract users to click on your ad.
  • Do not mention Quora in your ad text copy without prior written permission and approval from Quora.

Correct spelling, punctuation, and grammar make your ad text better and easier to read. Here are some guidelines you should follow when crafting your copy:

Grammar

  • Ad text must use proper grammar and spelling. American and British English are both acceptable.
    • Not permitted: Try our editing services so you don't make silly spleling mitskaes.
    • Acceptable: Try our editing services so you don't make silly spelling mistakes.
  • Sentence fragments are allowed.

Spacing

  • Include a single space between sentences.
    • Acceptable: Get 20% off all products at our workshop. Join our session today.
  • There should not be spaces before punctuation marks like periods and commas.
    • Not permitted: Find out which 20 companies will be raising money this year . Download our e-book today .
    • Acceptable: Find out which 20 companies will be raising money this year. Download our e-book today.

Capitalization

  • Correct capitalization must be used at all times. Use sentence case in both the headline and body.
    • Not permitted: 40% off if you register now. Don't miss this GREAT DEAL.
    • Not permitted: 40% Off If You Register Now. Don’t Miss This Great Deal.
    • Acceptable: 40% off if you register now. Don't miss this great deal.
  • Capitalization is allowed for common acronyms, abbreviations, or initialisms. Capitalization is also allowed for trademarks, brand names, or product names that are consistently capitalized on your website or app.
    • Acceptable: 40% off if you register now. Register ASAP to not miss this great deal.
  • Proper nouns (company names, product names, locations, etc.) should be capitalized.
  • Acronyms (e.g. HTML, NATO, FAQ) should be capitalized.

Punctuation

  • Ellipses are not permitted.
    • Not permitted: Sign-up for a free trial today...
    • Acceptable: Sign-up for a free trial today.
  • The Headline and Body Text fields should end with a punctuation mark.
    • Not permitted: We are looking for machine learning experts. Learn more today
    • Acceptable: We are looking for machine learning experts. Learn more today.
  • The use of symbols is OK as long as they are being used correctly. Any symbol that is used as clickbait (used solely with the intention to grab the reader’s attention) is not allowed.

Display URL Policies

Display URLs:

  • Should reflect the content of your landing page destination and deliver the expected experience when clicked. If we determine that your ads do not accurately reflect the content of your landing page, they may be rejected.
  • Should consist of lowercase letters. For example, the words “business” and “Quora” should be displayed as business.quora.com).
  • Should not exceed 30 characters.
  • Do not use your display URL field as another line of ad text.

Landing Pages and Destination URL Policies

Your destination URL must function properly in all browsers and on all platforms that you have chosen to run your campaign on. Here is what you should be aware of when building your landing pages:

Landing Pages:

  • Should be in English only.
  • Should clearly and accurately reflect the product or service being promoted in your ad.
  • Should not trigger irrelevant pop-ups or pop-unders when someone arrives upon or exits the page.
  • Should not automatically initiate downloads, malware, or spyware upon arrival.
  • Should not link to a file that requires an additional program or application in order to view content.
  • Should not have confusing design elements nor include fake clickable elements to entice clicks.
  • Should not contain images or words that are included for sensational or shock purposes. This includes images and words that are sensational, aggressive, offensive, disrespectful, threatening, or excessively violent. We also do not permit clickbait ads, including anything that is sensationalist, hyperbolic, alarmist, or that plays on people's fears or self-esteem.
  • Should not mention Quora unless you have obtained permission first.
  • Should not include videos that auto-play with sound upon arrival.

Destination URLs:

  • Should lead to a page owned by your company, to a web storefront selling your product or service, or to an article about your product or service. If we determine that your display URLs aren't accurately reflecting the destination URL you're directing people to, we reserve the right to reject your ads.
  • Should not lead people to a site that is an error page or is under construction.
  • Should not be directed to a page that does not explicitly belong to your company, but can be directed to your Quora company account.

Image Policies

You must have the rights to use the images and logos in your ads. In addition to adhering to our Quora content policies and guidelines, images in ads:

  • Should not lack clarity: images should be relevant to the text in the ad copy or landing page, should not have non-English text, and not be too blurry or unclear to be easily viewable.
  • Should not be misleading: images should not include elements designed to trick a person into clicking, and should not incorporate images with nonexistent functionality, such as play buttons, notification jewels, or checkboxes that are part of the image itself and are not actually functional.
  • Should not include objectionable or excessive text: images should not include memes, profanity, or more than 20% text.
  • Should not be sexual in nature: images should not depict nudity in any form, sexual acts in any form, nor sexual innuendo.
  • Should not include violence: images should not depict violent acts or the physical results of violent acts, people harming themselves or others, graphic, gory content, nor Images with excessive blood.
  • Should not include references to alcohol or drugs: images should not depict alcohol or drugs in any form, nor nicotine/tobacco products or the use of nicotine/tobacco products.
  • Should not be sensational or controversial: images should not insult or disparage an individual person or groups of people, and should not involve sensational images that are meant to draw your attention by shocking you.
  • Should not include “before-and-after” images: images should not show unexpected or unlikely results in regards to weight loss, and images must not imply or attempt to generate negative self-perception in order to promote diet, weight loss, or other health related products.
  • Should not include animation: images should not include animations or GIFs.

Misrepresentation/Trust

All information presented in your ad must be relevant to the product or services you are offering and must not misrepresent what you are trying to promote. This applies to all components of your ad as well as your landing pages.

In general, we do not permit:

  • Promotions that do not accurately and truthfully represent your company, your products, or your services.
  • Promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and obtaining the user's explicit consent.

Your ads are likely to be rejected if they:

  • Promise a promotional offer in then make it difficult to locate on your landing page.
  • Make misleading or exaggerated claims about your products and services.
  • Make false statements about your identity or qualifications.
  • Use false claims or claims that entice the user with an improbable result (even if this result is possible) as the likely outcome that a user can expect.
  • Falsely imply affiliation with, or endorsement by, another individual, organization, product, or service.
  • Mislead or trick the user into interacting with them.
  • Make competitive claims (usually ads that contain superlatives such as “best,” “#1,” “top”) without third-party verification on your landing page. Without third-party verification, your ads may be considered misleading.
  • Hide or deliberately conceal or misstate information about your business, product, or services. This includes not disclosing your billing practices and terms of payment.

Prohibited Content

Prohibited content is not allowed on Quora at all and any ads that consist of prohibited content will be rejected and removed from Quora.

There are 3 principles that guide our decisions on the type of content we prohibit. They are:

  1. Ads that enable dishonest behavior
  2. Ads that we deem inappropriate for our users and community
  3. Ads that could endanger other people

1. Ads that enable dishonest or illegal behavior
We want to provide an honest and trustworthy experience for our users and so do not allow any ads that enable dishonest or illegal behavior on Quora.

  • Badware and hacking
    • Do not promote content such as spyware, malware, or any other type of software that results in a misleading or deceptive user experience.
  • Copyrighted content and trademark violations
    • Ads (including landing pages) must not contain any content that infringes upon or violates the rights of any third party. This includes copyright, trademark, privacy, publicity, or other personal or proprietary rights. Advertisers are responsible for proper trademark and copyright use in their ad text as well as landing pages and Quora reserves the right to remove ads in response to trademark and copyright owner complaints.
  • False documentation
    • Do not promote or sell false documentation such as fake IDs, passports, or other official documents.
  • Imitation or counterfeit goods
    • Do not promote the sale of counterfeit goods. Counterfeit goods mimic the brand features of the actual product in the attempt to pass themselves off as genuine.
  • Unsupported businesses
    • Do not promote products, services, or business models that we consider unacceptable. This could be related to payday loans, paycheck advances, other short-term loans.
    • Do not promote business models that do not clearly explain their billing policy or value proposition as we consider this deceptive and misleading.
  • Payday loans
    • Do not promote payday loan services.
  • Buying social media followers/app installs
    • Do not promote services where people can purchase social media followers/likes or app installs/reviews.
  • Academic fraud
    • Do not promote services that enable academic fraud.
  • Live animals
    • Do not promote the sale of live animals or products from endangered or at-risk species.

2. Ads that we deem inappropriate for our users and community

  • Adult products or services
    • Do not promote adult-oriented services or products that include any form of nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.
  • Alcohol
    • Do not promote or reference alcohol in your ads.
  • Weight loss products and services
    • Do not promote weight loss products or services that make unrealistic claims encouraging unhealthy weight loss goals.
    • Do not promote weight loss pills, weight loss supplements, or fat burners.
  • Gambling and games
    • Do not promote online gambling, lotteries, casinos, sports bookings, fantasy sports, bingo, or poker.
  • Crowdfunding platforms
    • Do not promote campaigns that require crowdsourced funding.
  • Astrology, faith healing, and psychic readings
  • Deceptive content
    • Do not promote misleading news or content that deceives users into believing false information.

3. Ads that could endanger other people

  • Unsafe supplements, illegal, or recreational drugs
    • Do not promote online pharmacies, the sale of prescription and recreational drugs, supplements that are known to be questionable or unsafe.
  • Tobacco
    • Do not promote tobacco products, which include cigarettes, e-cigarettes, chewing tobacco, or other paraphernalia like pipes, pipe cleaners, or rolling papers.
  • Violence
    • Do not promote acts that we deem as shocking, sensationalist, disrespectful, or excessively violent. This includes any content that expresses hatred, harassment, racism, sexism, religious or political intolerance.
  • Weapons, ammunition, and explosives
    • Do not promote firearms, ammunition, firearm accessories, or other types of weapons. We also do not allow ads that provide instructions on how to handle firearms that may lead to harming or killing people.
  • High-risk practices
    • Do not promote extremely high-risk practices that could result in substantial harm to a person.
    • Do not promote unrealistic cures.

Other types of content we prohibit:

  • We do not allow advertisers to include their contact information (such as phone numbers or e-mail addresses) in ad copy.
    • Information on how an advertiser can be contacted should be provided in the landing page, not in the ad copy.
  • We do not allow affiliate links or affiliate programs.
    • It is OK to link to your own product/service page. However, it is not OK to promote affiliate links.

Restricted content
The following content is allowed on Quora on a limited basis. Please contact us if you intend to promote a product/service that falls under the following categories.

  • Contests and sweepstakes
    • Your ad cannot mislead users, so avoid ads that may be perceived as enabling dishonest behavior. We encourage ad content that is held to the same standard as the content we value on Quora. Please make sure your ads are spam-free and adhere to local laws and regulations.
  • Healthcare and medicine
    • We restrict the promotion of healthcare-related content. This includes the following:
      • Over the counter medication
      • Prescription medication and information about prescription medication
      • Online and offline pharmacies
      • Medical services and procedures
      • Clinical trial recruitment
  • Cryptocurrency
    • We allow the promotion of:
      • Exchanges
      • Wallets
      • Financial Services
    • ICOs must disclose any financial risk involved in investing on the landing page, a separate Terms of Service page, or a white paper. The disclosure must state that the value of the tokens being offered are not guaranteed and could depreciate in full at any time.
    • All other products and services must receive explicit approval from Quora.
  • Foreign exchange services
    • We allow the promotion of:
      • Forex brokers and trading platforms
      • Banks and credit unions offering currency exchange services
    • Brokers must disclose any financial risk involved in investing on the landing page or a separate Terms of Service page. The disclosure must state that forex trading involves risk of loss.
    • All other products and services must receive explicit approval from Quora.
  • Subscription services
    • Ads that promote products or services that include automatic renewal, negative options, free-to-pay conversion billing products, or mobile marketing are subject to our subscription services requirements:
      • Subscription terms must be made clear to people in the ad copy or you must use the “Subscribe Now” Call-to-Action.
      • The landing page must:
      • Describe and display your terms and conditions, which include important information such as how to cancel the service.
      • Display or include a link to your privacy policy.
      • Require that people check a box in order to accept the terms and services. The box should not be checked by default.
      • Clearly represent the price of your promoted service, including any details of recurring charges.
      • If your ad is for a free trial, it must clearly disclose information such as: any recurring charge beyond the free trial, when the charge will take place, and how much it will be.
  • Political content
    • We allow ads that promote specific candidates, parties, or political action committees if they have been verified by a reseller partnered with Quora.
    • We allow ads that promote specific views on political issues with the purpose of influencing an election outcome if they have been verified by a reseller partnered with Quora.
    • We do not allow negative campaigning ads that attack a political opponent, which is in line with Quora's Be Nice, Be Respectful policy.
      • Ads should not use hyperbolic language and play on people's fears.
      • We allow negative campaigning ads that are fact-based and use neutral language.
    • Ads must be in compliance with any election “silence periods.”
    • Ads must be in compliance with local laws and regulations.
  • Dating services
    • Ads should not have any sexual emphasis.
    • Ads should not indicate that people could meet or connect with fictitious or specific individuals.
    • Ads should not suggest that a person has or might be searched for or interacted with in any way.
    • Ads should not directly assume certain user attributes (race, religion, age).

Choosing the right topics for your campaign

Choosing relevant topics for your campaign will ensure that your ads reach the right people. Conversely, selecting irrelevant or inappropriate topics may result in an ineffective campaign and may degrade the user experience on Quora.

Here are tips to selecting topics that will result in a more effective campaign:

  • Keywords:
    • Choose topics that align most with keywords that people typically use when searching for information about your products and services.
    • Identify keywords within your ad copy that might be relevant and aligned with topics that already exist on Quora.
    • Look for keywords that you've used on other advertising platforms that have been effective and could translate well into preexisting topics on Quora.
  • Specific topics:
    • Selecting relevant and specific topics will ensure your ad appears on question pages with topics that apply to your products and services. However, keep in mind that if your topics are too specific, you might not able to reach as many people as you'd like. Applying topics that are too broad may result in lower quality leads. Your best strategy is to strike the right balance between specific and broad topics.
  • Your company/product or competitor topics:
    • Find out if your company or product has its own topic on Quora and add that as one of your target topics.
    • See if your competitors and their products have their own topics on Quora that you can use as targeting.

If your campaign is found to have irrelevant or inappropriate topics applied, we will take steps to resolve, including removing irrelevant topics from your campaign or pausing you campaign and stopping ad delivery until the issue is resolved.

Questions about our ad policies?
If you have any questions about these policies, please contact us.
 
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